How do I handle a major roof collapse?
Evacuate the entire home immediately, as a roof collapse can destabilize the entire structure. Call 911 and do not re-enter for any reason. Turn off natural gas at the meter if you can safely reach it from outside. Contact your insurance company as soon as possible. Do not attempt to remove debris or make temporary repairs yourself, as the structure may be unstable. Have a structural engineer assess the damage before any work begins. Arrange for temporary housing through your insurance policy.
Why It Matters
A roof collapse is a life-threatening structural emergency. The weight of the debris and the instability of remaining structure create extreme danger, and secondary collapses can occur with little warning.
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